Scratch and Dent Appliances in Houston, TX
Scratch-and-dent appliances are mechanically new units carrying a cosmetic blemish — a mark on a side panel, a small dent on the kick plate, a scuff on the back. The internals are untouched and unused. Because the finish is imperfect, they sell for 30–50% below new retail, and the blemish is usually hidden entirely once the appliance is installed between cabinets or against a wall.
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How much you actually save
Discounts typically land between 30% and 50% off new retail. On a large refrigerator or a matching washer-and-dryer set that is often several hundred dollars, for damage you frequently cannot see once the unit is in place. The saving matters most in two situations: replacing several appliances at once during a remodel, or stepping up to a larger or better-specified model than a full-price budget would allow. Because each unit is one of a kind and priced to move, the strongest deals go quickly.
Where the blemish usually is
Most marks land on side panels, the rear, or the lower kick plate — surfaces hidden by cabinets, walls or the floor after installation. A deep scratch across the front of a refrigerator door in an open-plan kitchen is a different conversation, which is why we encourage you to look at the specific unit before deciding. Our guide to where the dents actually are covers the common patterns.
How every unit is checked before it reaches the floor
“Scratch-and-dent” describes the outside of an appliance. What matters is the inside, so each unit is powered up and run before it is priced: refrigerators checked for steady cooling, washers for fill, agitation and drain, dryers for reliable heat, ranges for even and consistent cooking. Seals, hoses and moving parts are examined, and the unit is cleaned inside and out. Anything that does not pass does not reach the floor.
Who scratch-and-dent suits
It is a sensible choice for budget-conscious homeowners who want a name brand without paying full retail; for landlords and property managers, where a cosmetic mark makes no practical difference; for remodellers buying several appliances at once; and for renters and students setting up a home affordably. In every case the unit comes with a warranty, plus delivery, installation and financing across the Houston area.
It suits you less well if you need one exact model and finish to match an existing suite, if the appliance will be fully visible in an open-plan kitchen and you are detail-sensitive about appearance, or if a visible imperfection will genuinely bother you. Our honest assessment in are scratch-and-dent appliances worth it covers both sides.
What to expect when you shop
Every scratch-and-dent appliance is a one-off, so the floor changes constantly — a unit here today may be gone next week, and something better often arrives the day after. Come in with your must-haves fixed (size, fuel type, general style) and a little flexibility on colour or exact model, and you will almost always leave with a strong deal. Call ahead on (713) 568-6088 if you are looking for something specific and we will tell you what is on the floor.
Scratch-and-dent, used, or new?
Scratch-and-dent gives you new internals with a cosmetic flaw. Quality-tested used appliances cost less again and are inspected and warrantied. New appliances give you exact model choice and full manufacturer warranty. Our comparison of new vs. used vs. scratch-and-dent sets the three side by side, and scratch-and-dent vs. refurbished vs. open-box explains how the terms differ.
Frequently asked questions
How much do scratch and dent appliances cost in Houston?
Typically 30–50% below new retail, depending on the appliance and how visible the blemish is.
Do scratch and dent appliances come with a warranty?
Yes. Coverage is available and terms vary by unit — see our full explanation.
Do they last as long as new appliances?
The components are new, so a scratch-and-dent unit should last as well as the same model bought at full price.
Can I see the damage before I buy?
You should. Come to the showroom and we will show you exactly where the mark is and whether it will be visible once the appliance is installed.
Do you deliver scratch and dent appliances across Houston?
Yes — delivery, installation and haul-away are available across Houston and the surrounding areas, with same-day and next-day slots often available on in-stock units.
Visit our showroom: 10216 Almeda Genoa Rd, Houston, TX 77075 · (713) 568-6088 · Mon–Sat 9:00 AM–7:00 PM, Sunday by appointment 12:30–1:30 PM.